Frequently Asked Questions

FAQ Contents

What is Lymbase?
Who can use Lymbase?
Why should I use Lymbase?
Which compression garment companies will I have access to through Lymbase?
How do I know my patient’s data is secure?
If I commit to keeping patient data in Lymbase how can I be sure there won’t be changes to the platform?


What is Lymbase?

Lymbase is a clinical data management system for lymphoedema, designed to create efficiencies for the clinician and to store and display information in a structured format.

Back to top

Who can use Lymbase?

Lymbase has been built for clinicians trained to treat lymphoedema (lymphoedema therapists). Within Australia, access to the platform is permitted for any therapist that meets the requirements for registration with the Australasian Lymphology Association (post-graduate training with an accredited course and a commitment to continuing education). Evidence of registration or relevant training may be requested after registration to confirm that those using the platform have the necessary qualifications to treat lymphoedema. This also limits access to the garment search, ensuring those prescribing compression beyond 30mmHg are trained, to limit the risk of pressure injury or worsening lymphoedema from poorly fitting compression.

Back to top

Why should I use Lymbase?

Lymbase provides benefits to both clinicians and patients.

For the patient:

  • Lymbase enables the patient to have a single record with the option to share the record between lymphoedema therapists in the same clinic.
  • Lymbase retains a centralised record of garments ordered to track what has and hasn’t been tried in the past.
  • Graphs showing recorded limb volume and inter-limb difference (%) values within the patient record.
  • An agreed treatment plan can be received via email following an appointment.
  • Patients can opt in to share de-identified data for research purposes, contributing to our understanding of lymphoedema and its treatment.

For the clinician:

  • Efficiencies such as immediate calculation of BMI, interlimb differences, and volume calculation.
  • A comprehensive assessment format for new therapists to follow.
  • The ability to skip any elements of assessment as needed.
  • Export of session summary, graphs, and/or treatment plan to share with the patient, referrer, or medical practitioner.
  • Progress notes can be copied for entry into eMR to avoid duplication.
  • A single patient record ensures there is no loss of prior knowledge when the patient moves between therapists within the same clinic.
  • A more consistent format for documenting assessment and treatment information.
Back to top

Which compression garment companies will I have access to through Lymbase?

The companies currently providing access to their range of compression wear include – Haddenham Healthcare, Essity (Jobst), Garnet Medical (Sigvaris), Thuasne and L&R.

We invite other compression garment companies that have met the requirements of local Health contracts or international standards (e.g. RAL) to add to the search engine. In time we hope to have representation from all major compression companies to simplify garment search and selection by therapists.

Back to top

How do I know my patient’s data is secure?

We take the security of patient data very seriously. Lymbase has been developed with patient data security and privacy requirements in mind. Lymbase has undergone an external audit for a security evaluation and have acted on their advice. We commit to regular review and have a second review and penetration test underway currently (2026). Further details on what this means and how we have ensured your patient data is safe can be found here.

Back to top

If I commit to keeping patient data in Lymbase how can I be sure there won’t be changes to the platform?

There will be changes to the platform, but this is a good thing. As our knowledge and understanding of lymphoedema evolves our practice changes. Lymbase will continue to develop as a platform. We also hope to add additional features and supports over time.

What will not change is our commitment to:

  • data privacy and security
  • free access to the clinical data management system and search engine for lymphoedema therapists.
Back to top